Ensure all packaging items are complete, including the motor, battery, and wheels. Verify the product’s structural integrity and avoid unauthorized disassembly. Refer to the warranty terms for motor and body parts, which are covered for 1 year against manufacturing defects.

Always wear protective gear like helmets and gloves. Avoid riding on uneven surfaces or steep slopes. Use the brake smoothly to prevent sudden stops. Regularly check tire pressure and wheel alignment to ensure stability. Do not overload the luggage compartment, as this may affect balance.
Clean the exterior with a damp cloth and avoid water exposure. Inspect the motor and wiring for damage periodically. If the wheel shows signs of wear or cracks, replace it immediately. Follow the maintenance guidelines to prevent mechanical failures during rides.
Contact Airwheel’s customer support for troubleshooting. Do not attempt self-repairs, as this may void the warranty. For motor or battery issues, professional servicing is recommended to ensure safety and compliance with warranty terms.